Return & Exchange Policy
Due to the nature of our hair products and for hygiene and safety reasons, all sales are final. We do not accept returns or exchanges once an order has been delivered.
We strongly recommend reviewing your order carefully before completing your purchase. If you have any questions about a product, please contact us at krownegy@gmail.com before placing your order.
Hygiene Policy
Because our products come into contact with hair, scalp, and/or skin, we cannot accept products that have been opened, used, worn, or handled after delivery.
This policy is in place to protect the health, safety, and hygiene of all our customers.
Refunds
Refunds are only considered in cases where the item was damaged, defective, or incorrectly sent, and the issue is verified by our team.